The Small Business Insurance Center provides insurance for

  • COMPUTER CONSULTING FIRMS
  • SOFTWARE DEVELOPERS
  • WEB PAGE DESIGNERS
  • INTERNET SERVICE PROVIDERS (ISPs)
  • WIRELESS INTERNET SERVICE PROVIDERS
  • NON-PROFIT ORGANIZATIONS, WHOLESALERS
  • IMPORTERS
  • EXPORTERS
  • DISTRIBUTORS
  • MEDICAL MALPRACTICE
  • OCEAN CARGO
  • EMPLOYMENT PRACTICES LIABILITY, DIRECTORS & OFFICERS LIABILITY
  • MOTORCYCLE DEALERSHIPS, and MOTORCYCLE REPAIR SHOPS.

We were created to address the insurance needs of employers of 1 to 500 employees by offering comparative quotes, the option to purchase directly over the Internet, and easy monthly payments.

No matter how comprehensive or price competitive your insurance program is,

it's still people who ensure that you receive what you expect when you call for help.

Our primary goal as a "service business” is to provide qualified, thoughtful service when we are called upon by our customers, or those to whom we are referred.

Your Professional Service Team
Need help? Let our friendly staff answer your questions.


Dana Justin Coates - FOUNDER & PRESIDENT - License #FC0529163

(Contact Dana by Email)

Dana Coates, United Agencies, Inc. - United Western Division,  President With three decades of experience, Dana's specialties are varied. He has the knack for solving complex problems and negotiating with insurance carriers. He is also a key resource when it comes to contract review, contract negotiation and lease compliance matters. Dana and his team specialize in providing business insurance and risk management services to companies with up to 500 employees.

Dana has also formed several insurance buying programs designed for computer consulting firms, software developers, website designers, internet service providers (ISPs) @ www.ISPinsurance.com, importers and distributors, worldwide ocean & air cargo programs, employment practices liability programs, directors & officers liability programs for both public and private companies @ www.EPLI.com. Financial Institution Insurance & Community Bank Insurance can be accessed @ www.InsureMyBank.com and a nationwide insurance program for motorcycle dealers and repair shops is available where all of the agency’s services are accessible from the original website, created back in 1995, during the early days of the internet @ www.tsbic.com or @ www.unitedagencies.com/tsbic/


Sue Larson - COMMERCIAL LINES ACCOUNT MANAGER/CUSTOMER SERVICE REPRESENTATIVE - License #0498696

(Contact Sue by Email)

Sue heads up our online insurance agency operations. Formerly with Marsh & McLennan for more than 17 years, Sue is a seasoned professional and a key associate. Sue is known for her quick wit and for her ability to see a complex project through to its successful completion. Our Technology Division is accessible from www.TechRiskNet.com


Maria Gonzales - COMMERCIAL LINES ACCOUNT MANAGER/CUSTOMER SERVICE REPRESENTATIVE - License #0772415

(Contact Maria by Email)

With more than 20 years of experience, Maria brings a strong command of insurance experience to our accounts, many of which generate sales in excess of $100 Million. In addition to being a very capable Commercial Account Manager, Maria is also very down to earth and is a wonderful leader for the other staff members in the company. Maria, her husband and their daughter reside in the Pasadena area.


Shelly Birdzell - COMMERCIAL LINES ACCOUNT MANAGER/CUSTOMER SERVICE REPRESENTATIVE - License #0B22569

(Contact Shelly by Email)

Shelly came to us from Marsh & McLennan and handles some of our largest accounts. With over 20 years of Commercial Lines experience, Shelly brings a great foundation of insurance knowledge to our service team. With a calm yet methodical approach to each project, Shelly brings a stable rudder to our busy organization. Learn more by visiting www.unitedagencies.com/tsbic/


Rita Carrillo - ACCOUNTING MANAGER

(Contact Rita by Email)

Rita has been in accounting and organizational management for over 15 years. In the commercial insurance brokerage business, having excellent accounting controls is one of the key factors to success. Together with “state of the art technology” Rita brings all of us to a level of standard that ensures our continued long-term success.


Glenda Rivas - KEY ACCOUNT MANAGER – PERSONAL LINES

(Contact Glenda by Email)

Glenda is a Key Account Manager in our Private Client Services Division, this is also known as our Personal Lines Department where we assist families with Home, Auto and Umbrella Insurance Coverage. You can obtain instant On-Line quotes for Auto Insurance, Homeowner’s Insurance and other personal insurance @ www.unitedPL.com. Glenda also backs up Jescerlyn De Asis in our Member Services Division for our subsidiary company, BCCS is an emergency road service program for stranded motorcycle riders. These specialized programs offer both motorcycle insurance & emergency roadside assistance to stranded riders throughout the US, Canada and Puerto Rico. Our CycleServices Division is located here: www.brosclub.org or you can get instant Motorcycle Insurance Quotes @ http://www.brosclub.org/Insurance/CyclepolicyChoice.htm


Jescerlyn de Asis - MOTORCYCLE DIVISION - MEMBER SERVICES and OFFICE ADMINISTRATION

(Contact Jescerlyn by Email)

Jescy heads up our rating unit and does an excellent job assisting our office to be more efficient. Although she is interested in TV and journalism, Jescy finds the time to help us deliver fast responses to our internet customer inquiries as well as our motorcycle outreach program called BrosClub~CycleServices located at www.brosclub.org. Jescy has completed several insurance courses and intends to become a licensed insurance agent/broker in the future. We’re excited that Jescy is part of our team.


United is staying ahead by blazing the trail.

United Agencies Small Business Insurance Division (Contact Us by Email)
525 Cordova St., Ste. 200 // Pasadena, CA 91101-2552 
Phone: 800-378-5554 - or - 626-397-4700 // Fax: 626-683-7682

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